Purchase FAQ
Share-It
Assistance with ordering
Please note that the order process is provided by our partner Share-It, a Digitial River Company. The online ordering process uses SSL (Secure Socket Layer) encryption to ensure safe and secure transmission of all of the data you have entered. All certificates are issued by VeriSign.
European Customer Service
| Phone: | +49 221 31088-30 |
| Fax: | +49 221 31088-29 |
| Language | E-mail Address |
| English | This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| French | This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| German | This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Italian | This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Portuguese | This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
| Spanish | This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
US and North American Customer Service
| Phone: | +1 952 646-5022 |
| +1 800 406 4966 | |
| Fax: | +1 952 646-4552 |
| Email: | This e-mail address is being protected from spambots. You need JavaScript enabled to view it |
Please note: customers will automatically be redirected to the appropriate language support when calling one of the service lines.
Online customer care center
Share-It provides an online customer care center that answers many frequently asked questions.
Methods of payment
The online order process supports the following methods of payment:
- Credit Cards (Visa, MasterCard/Eurocard, American Express, Diners Club)
- Debit Cards (Switch, Solo)
- Bank/Wire Transfer
- Check
PayPal
Assistance with ordering
Please note that the order process is provided by our partner PayPal. The online ordering process uses SSL (Secure Socket Layer) encryption to ensure safe and secure transmission of all of the data you have entered.
Contact PayPal
You can contact PayPal via their online contact formular.
Online PayPal Help Center
PayPal provides an online Help Center that answers many frequently asked questions.